Choosing a professional fence company can be overwhelming. With so many choices, how do you know you’ll get a quality custom fence installed by a reliable contractor? We’ve made it easy for you.
To find the best fence company near you, ask the following questions:
How long has the company been in business?
For every reliable fence company there’s a fly-by-night outfit that won’t be there long enough for the stain on your wood fence to dry.
If a small business fails, it’ll probably do within the first three years. So look for a company that’s been in business for at least five years.
Here’s what you should find out:
- Have they had the same business name for at least five years?
- Have they had the same owner?
- Have they kept the same phone number?
- Is there a verifiable address?
Are they a member of a professional fence association?
You don’t want to entrust your fence investment to someone who’s installing fences today and remodeling a sunroom tomorrow. You want a company dedicated to building quality fences.
Membership in a professional fence association means the company is committed to learning, improving and staying up-to-date on the best fence trends. It also means they’ve agreed to adhere to strict ethical and business practices.
If the company employs a certified fence professional, you’re in luck. Only two per cent of folks in the fence industry ever become Certified Fence Professionals (CFP).
What do their reviews say?
Look at reviews online. Although any company may have one or two bad reviews, hearing what a number of customers say will give you an overall feel for the company.
Do they offer a warranty?
It’s important to note that most fence warranties are limited to workmanship. And since most poor workmanship is revealed within the first six months, a one-year warranty will have you covered.
Don’t be lured strictly by the promise of a ten-year warranty. Since the warranty only covers workmanship, nine years of that warranty are really pretty useless.
Are they insured?
Your contractor should carry both general liability insurance and workman’s compensation insurance. Since you’ll have people working on your property, you don’t want to put yourself at risk for liability.
Ask to see a current insurance certificate. If they won’t show you one, assume they don’t have current insurance no matter what they say.
If the fence company doesn’t provide workers’ compensation insurance, consider this: if they’re willing to cut corners by not having workers comp, where else are they cutting corners?
What kind of materials do they use?
Since fences last 15-20 years, chances are you haven’t made a lot of fence purchases. That’s why you shouldn’t feel bad about not knowing what goes into a quality fence.
It’s up to the fence contractor to educate you about the product you’re purchasing. A good contractor will welcome your questions and will be happy to give clear explanations.
Ask around. Ask the same questions to several companies. Ask which materials they use and if they’re willing to write them into the fence contract.
Don’t assume the best price is always the best deal. When a contractor cuts prices to offer the lowest bid, the only place left to cut may be in the quality of materials. (Two years from now when your fence is falling apart, you won’t care that you saved $200 by accepting the lowest bid.)
Remember these words from Benjamin Franklin: The bitterness of poor quality remains long after the sweetness of low price is forgotten.
How did you feel about the sales process?
If you experience difficulty during the sales process, it’s a good indication you’ll encounter difficulty during the installation process. Expect professionalism from beginning to end.
A professional fence installation requires more than writing a price quote on the back of a business card. A contractor should explain the installation process, answer your questions and provide a contract designed to protect both you and the fence company.
Take a look at the company’s website to see if they present themselves professionally. And don’t tolerate pressured sales tactics.
With a little investigative work, you can find a reliable fence contractor to install a quality fence you’ll be proud of. And in the process you’ll probably learn a lot about fences!
Accent Fence is a Blue Ribbon member of the American Fence Association and our jobs are reviewed by a Certified Fence Professional. We’ve been building fences for more than 18 years and we’re proud to have thousands of happy customers.
Call us for a professional estimate. 770-995-4763.